Report finds traveller value is best understood using an axis of ‘product vs service vs convenience’ delivering a blueprint for airlines to better communicate their offer and secure brand loyalty. …
Tag: Airline
AIR FRANCE LAUNCHES JOON
Air France has announced a new airline -- Joon -- which will start operating medium-haul flights from Paris-Charles de Gaulle this autumn, followed by long-haul flights in summer 2018.
SKYTRAX NAMES LUFTHANSA AS EUROPE’S BEST AIRLINE
Lufthansa has been named the “Best Airline in Europe” in a ceremony at the Paris Air Show on 20 June 2017 in Le Bourget. The market research institute Skytrax, which …
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AIRLINE INDUSTRY GLOBAL OUTLOOK
The International Air Transport Association (IATA) has announced that it expects the global airline industry to make a net profit in 2017 of $29.8 billion.
PRICE NOT MAIN CRITERION FOR GERMAN AIR TRAVELLERS
A survey by Porsche Consulting shows German passengers seek legroom and safety before worrying about price.
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Ultra Luxury @ Abu Dhabi T3
Etihad Airways has just opened its new flagship First Class Lounge & Spa at Abu Dhabi International Airport’s Terminal 3. Inspired by the world’s most prestigious hotels, private members’ clubs …
QATAR AIRWAYS AFFIRMS GLOBAL VISION THROUGH EXPANSION
Qatar Airways CEO Akbar Al Baker has global ambitions. “We want to be a reference for excellence in service but also we want to affirm our presence all across the …
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DUBAI: NOW THE BUSIEST INTERNATIONAL AIRPORT IN THE WORLD
Last year, Dubai total passengers number reached 78 million, a growth of more than 10% over 2015. The airport was the third busiest in the world behind Atlanta and Beijing. …
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Living Up to Expectations
I want to say that I am not looking to make a break or take an opposite approach. I wish to continue the work carried out for the recovery of …