It’s no surprise that the future of the hospitality industry will be powered by digital technologies. In this edition of his regular report, David Esseryk explains that as in the …
Category: IN THE FIELD WITH DAVID ESSERYK

IN THE FIELD WITH DAVID ESSERYK-Part 24/ Generation z discover your future customers
THE "INSIDE LINE" ON WHAT'S HOT IN HOSPITALITY TECHNOLOGIES While the elders of Generation Z turn 21 this year (born after 1995), members of this age boom are only starting …
Read More "IN THE FIELD WITH DAVID ESSERYK-Part 24/ Generation z discover your future customers"

CLOSE-UP ON ARTIFICIAL INTELLIGENCE – PART II
In this edition of his regular report, David Esseryk takes another close look at how Artificial Intelligence is impacting the industry, and what we can expect to see in the …

HOSPITALITY AND A.I.
AI WILL CHANGE THE HOSPITALITY INDUSTRY In this edition of his regular report, David Esseryk takes a closer look at how Artificial Intelligence is starting to impact the industry, and …

HOW THE INTERNET IS BECOMING SO MUCH MORE THAN “SURFING”
The hospitality industry is well positioned to bene t from the IoT. That’s because the IoT is poised to improve the customer experience while also reducing costs. Connecting the world …
Read More "HOW THE INTERNET IS BECOMING SO MUCH MORE THAN “SURFING”"

HOW HOTELIERS CAN LEARN FROM THE TRAVEL SECTOR ABOUT DIGITAL TECHNOLOGY
THE DIGITAL HOTELIER-Dealing in a smarter way with savvy customers The profile of the travel customer is changing. Fifteen years ago, the luxury consumer was a middle- aged white male; …
Read More "HOW HOTELIERS CAN LEARN FROM THE TRAVEL SECTOR ABOUT DIGITAL TECHNOLOGY"

HOW NETWORKING TECHNOLOGIES FIT INTO THE HOTEL ENVIRONMENT
MOBILE APPS: What works in terms of promotions, direct bookings and CRM
Read More "HOW NETWORKING TECHNOLOGIES FIT INTO THE HOTEL ENVIRONMENT"

STREAMING CONTENT VERSUS DIRECT INTEGRATION
In this edition’s regular instalment from David Esseryk, the “in the field hotel tech expert” takes a closer look at the evolution of in-room entertainment taking into account the changing …

HOW TECHNOLOGIES FIT INTO THE HOTEL ENVIRONMENT
THE BENEFITS OF IOT (INTERNET OF THINGS) FOR THE HOSPITALITY INDUSTRY IMPROVING CUSTOMER SATISFACTION If we look at luxury cars today, many feature the ability to alter the environment based on who opens the …