Category: GUEST-FACING TECHNOLOGIES

CHATBOT CONCIERGE

New Otani Hotels and Bespoke Inc. have announced the launch of an Artificial Intelligence chatbot service, called Bebot, at Hotel New Otani Tokyo.

What to expect at HITEC Houston 2018: elite education, exhibits, E20X and more...

Travel tech professionals need to collaborate to provide holistic customer experience, according to experts at ATM.

Emaar Hospitality Group has won the Microsoft Dynamics Digital Transformation Award for its "digital innovation initiative".

LG Electronics has announced it is furthering its foray into robotic technologies, launching several new robots at the CES show in Las Vegas.

Face-to-face with Michel Gicquel, who for two decades was global artistic head of design for the Accor group.

Marriott has teamed up with Samsung and Legrand to launch what it's calling "the hotel room of the future."