HOTEL & TOURISM SMARTreport #39

2018 Summer Edition

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Read the E-Magazine

EXCLUSIVE INTERVIEWS

• HONORING THE SILK ROAD|Dr Jennifer Cronin, President, Wharf Hotels

NEWS

• PROMOTION OF DEVELOPMENT, POVERTY REDUCTION, AND PEACE WITH TOURISM

ELITE TRAVEL TRENDS

• IN THE FIELD WITH GUIDO GRAF | THE HONEYMOON

Honeymoon

• LOVE IS IN THE AIR

Beach Resort

• UNSPOILT NATURE, INCREDIBLE BEACHES
• ROSEWOOD PHUKET – ON THE SHORES OF EMERALD BAY

Private Islands

• 15 KILOMETRES OF WHITE SAND BEACHES – JUST FOR US
• A GEM IN CAMBODIA’S UNTOUCHED KOH RONG ARCHIPELAGO

ASIA PACIFIC

• ASIA PACIFIC – THE BOOM CONTINUES

Transport

• AIRPORT PASSENGER TRAFFIC BOOMING IN SE ASIA
• THOUGHT LEADERS IN ASIA-PACIFIC

Inbound – Facts & Figures

• ASIA LEADS GLOBAL TOURISM GROWTH IN 2018

Inbound Trending Destinations

• HONG KONG WINE & DINE PARADISE
• HONG KONG GOING FROM STRENGTH TO STRENGTH AS A GLOBAL MICE HUB
• CREATING TOURISM MEDIA ASSETS
• THE ROADMAP FOR LANGKAWI
• PLACING THE ISLANDS OF TAHITI ON THE TRAVEL ADVISOR’S TOP SHELF

Inbound Natural Wonders

• THAILAND MOVES TO PROTECT NATURAL HERITAGE AT MAYA BAY
• ROYAL BELUM – THE LAND BEFORE TIME

Inbound Trending Hotels

• LUXURIOUS COMFORT WITH A TASTE OF TRUE SICHUAN HOSPITALITY
• AMANYANGYUN OPENS A NEW GATEWAY TO THE PAST
• JUST HOW “GREEN” CAN A HOTEL BE
• MIMPI OPENS ON PERENTIAN ISLANDS
• NICCOLO PRESENTS SKY HOTELS AT ILTM ASIA
• THE SPIRIT OF MARCO POLO AT THE HEART OF CHINA’S “SUPER-CITY” – SHENZHEN
• ACCORHOTELS AND AMBASSADOR GROUP BUILD ON PARTNERSHIP IN KOREA
• NOVOTEL AMBASSADOR SEOUL GANGNAM OPTIMISTIC OVER FUTURE GROWTH
• QUIET DAYS AT RAFFLES HOTEL LE ROYAL PHNOM-PENH
• ROSEWOOD PHNOM PENH OPENS IN THE HEART OF CAMBODIAN CAPITAL
• WHEN LUXURY MEETS WITH HISTORY …

Outbound

• CUSTOMISED TRAVEL THE NEW FORM OF OUTBOUND TOURISM FOR CHINESE TRAVELLERS
• CHINA THE MAJOR CONTRIBUTOR TO “ASIAN TOURISM MIRACLE”
• ASIAN OUTBOUND: DID YOU KNOW?
• HELPING CHINESE TOURISTS TO “TRAVEL EASY”
• SERVICE AS A PILLAR OF THE VALUE PROPOSITION

INNOVATIONS & TECHNOLOGIES

• • “TECH” JUST ANOTHER FOUR-LETTER WORD?
  • IN THE FIELD WITH DAVID ESSERYK |AI WILL CHANGE THE HOSPITALITY INDUSTRY
  • GROW DIRECT BOOKINGS BY 25%? YES, YOU CAN…
  • INCREASING THE NEED FOR SPEED IN 2018 AND BEYOND
  • WHEN TWO GREAT NAMES GET TOGETHERG
  • THE ART AND SCIENCE OF DESTINATION MARKETING
  • ON THE NEW DYNAMICS OF HOTEL DISTRIBUTION

Editorial  |MOVING IN THE RIGHT DIRECTION
The travel industry is all about getting people moving. But not at any cost. On the one hand, it is evident that people want to have “genuine” experiences, getting off the beaten track, and experiencing all the beauty the world still has to offer. But if the very fact of them doing so spoils the place they are visiting, that is what we now know as “over-tourism”.

The increasing awareness of the effects of over-tourism is having a growing impact on how destinations are dealing with tourists in their most popular locations. An excellent example is that of Thailand, whose authorities put a total halt to the tourist “infestation” of Maya Bay, while an important impact study is carried out.

It’s a step in the right direction, and part of a larger growing movement towards responsibility and greater care for the planet.
This edition of the SMARTreport has a wide number of examples of best practices when it comes to creating surprising, extraordinary and memorable experiences for the travellers of today, and tomorrow.
Enjoy the read!

Richard Barnes – Editor-in-Chief