Standards Matter

Developing 12 new projects as part of international standards project

Maricruz Cádiz, Technical Director at Spanish Institute for Tourist Quality, Leader of the ISO/TC 228 WG15 ISO 22483 Hotels, will be giving a presentation on ISO/TC 228. Sound intriguing? Read on…


ISO/TC 228 is a committee created in 2005 under the twinned leadership of UNE (Spain) and INNORPI (Tunisia), with 98 countries and 21 Organisations in liaison involved. ISO/TC 228 is a technical committee of the International Standards Organisation (ISO) responsible for developing internationally accepted standards for terminology and specifications of the services offered by tourism service providers, including related activities, touristic destinations and the requirements of facilities and equipment used by them, to provide tourism buyers, providers and consumers with criteria for making informed decisions. ISO/TC228 has published 26 tourism voluntary standards and we are currently developing 12 projects in topics such as diving, health tourism, adventure tourism, yacht harbours, bareboat charters, volunteer tourism, sustainable management systems for accommodation facilities or accessible tourism.

In concrete terms, I will be speaking about the ongoing ISO project concerning accommodation, moreover in hotels, where I am Project Leader: ISO/TC 228 WG15 22843 Hotels.
In a couple of years, the first ISO voluntary standard regarding hotels will be published.

Photo: Maricruz Cádiz Technical Director, Spanish Institute for Tourist Quality