Exclusive Interview – Dr Jennifer Cronin, President, Marco Polo Hotels

Dr Jennifer Cronin has been celebrating numerous accolades and prizes of late, including the “APAC Corporate Hotelier of the Year” award at the BMW Hotelier awards. We asked her what qualities make her team the “best”.

Marco Polo Hotels is a well- recognised, solid performing group and we are very proud that we punch above our weight in so many aspects of our business. The 2016 BMW Hotelier Awards acknowledged the performances of our leaders and Associates alongside our peers and even larger hotel groups. It is a testament to our belief in our leaders and Associates that we can deliver on our brand promise for our people and guests alike. Our leadership motto is to “Live Bold. Stay Sharp.” and it is with this philosophy that we are taking Marco Polo & Niccolo Hotels to a new level.


Please tell us a little more about the roadmap for Marco Polo Hotels.

Besides the Murray, Hong Kong, a Niccolo hotel, we are very excited with the forthcoming opening of our second Niccolo hotel, Niccolo Chongqing also taking to the world stage this year, followed by Niccolo Changsha in 2018 and Niccolo Suzhou in 2019. Marco Polo Hotels is currently undergoing an exciting evolution, as we streamline support services and processes. We recently announced our new company name, Wharf Hotels, management company for Niccolo and Marco Polo Hotels, that will only enhance our position in the field of hotel management expertise