INVISIBLE SERVICE: A NEW BOUTIQUE HOTEL CONCEPT

Open since the start of April, Lokal is Philadelphia’s first “invisible service” boutique hotel, combining the freedom and comfort of living in Philadelphia with the adventure of visiting.

 Featuring six apartment style suites, Lokal offers guests the chance to experience the local Philadelphia lifestyle in a beautifully designed space that “feels like home”. Lokal, located in the Old City, is making waves with its innovative “invisible service” concept, which anticipates the needs of traveller and offers a highly curated and authentic Philly experience.

With on a focus on both high-end design and top of the line service, Lokal seeks to provide an alternative option to the discerning traveler.

Chad Ludeman, co-owner of Lokal Hotel states, “One of the key elements of our business is that we are a small, boutique hotel, going into unique residential neighbourhoods, where larger hotels just wouldn’t fit,” says Chad Ludeman, co-owner of Lokal Hotel. “We want to bring the local Philly experience to the customer.”

The hotel is located in the heart of Old City, nestled among independently owned boutique shops, cafes and galleries on tree-lined north 3rd Street. Easy access to historical sites in Old City, as well as the more local eclectic galleries, fashionable boutique shopping, and the exceptional dining experiences Philly has to offer makes the location prime for vacationers and travellers seeking local flavour.

The Jersey Ice Cream Company design team outfitted the hotel in a very warm mid-century modern meets industrial style. Features include natural plaster walls, brass fixtures, timelessly tiled bathrooms, walk in showers and soaking claw foot tubs in select rooms. All units are loft apartment style and feature full kitchens, living rooms and washer/dryers.

Courtney Ludeman, co-owner and manager, says that the hotel will be perfect for the adventurous traveller looking for something different. “We wanted something that would be beautiful, as well as functional. Whether it be a family traveling on vacation looking for more space, or a wedding party looking to book all six rooms, we want to provide our guests with a top of the line experience in a true Philadelphia neighbourhood.”

That “Lokal Experience” is key to Chad as well. “ We want our guests to truly feel like a local Philadelphian. From staying in a beautiful apartment style room, to our local recommendations of things to do – we want you to experience Philly the way we do.”

The hotel boasts “invisible service” meaning the staff will anticipate guest needs and create a high level of behind-the-scenes curated experience. Guests with receive automated coded check-in, as well as in room iPads with multiple service driven apps, including food delivery, grocery delivery and more – all that can be charged directly to the room. The staff and service are never more than a screen touch away, available for communication via text, email, social media or old fashioned phones. Additionally, the main offices are located in Philadelphia, so if a guest request or requires in-person service, the hotel is ready to accommodate.