2017 Winter Edition
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CONTENTS
EXCLUSIVE INTERVIEWS
EVENTS
ELITE TRAVEL TRENDS
- In the Filed with Evelyne Gaudin : The Romance Market
- GETTING THE BIG DAY JUST RIGHT
- ALWAYS IN THE KNOW: Europe seen through the eyes of a top-line US agency
- ACCORHOTELS LUXURY BRANDS SET TO TAKE ON NEW MOMENTUM IN 2017
- HILTON GROUP LUXURY ROADMAP
- RELAIS & CHÂTEAUX LAUNCHES DEDICATED WEB PLATFORM FOR TRAVEL PROS
- NEW MAN AT THE HELM OF THE TAHA’A
- A NEW CHALLENGE – AND AN EXCEPTIONAL PROJECT
- BALINESE CULTURE – UP CLOSE AND PERSONAL
EUROPE
- Air Transport
- IATA PREDICTS REBOUND FOR AIR TRANSPORT IN EUROPE IN 2017″>IATA PREDICTS REBOUND FOR AIR TRANSPORT IN EUROPE IN 2017
- NEW ORGANISATION, NEW STRATEGY
- QANTAS LAUNCHES FIRST EVER NON-STOP PERTH TO LONDON ROUTE
- BRUSSELS AIRLINES TO BE INTEGRATED INTO EUROWINGS GROUP
- Europe Inbound Tourism
- WIND OF CHANGE – European Desitnation experience a rocky ride in 2016
- POSITIVE GROWTH FORECAST FOR EU TOURISM
- FRANCE: THE HOW TO GUIDE
- SPOTLIGHT ON AARHUS AND PAPHOS
- Europe Trending Hotels
- LE MARIANNE – PARIS – THE “PARISIAN RESIDENCE OF CHOICE”
- SOPHISTICATED NEW SUITES @ THE SAVOY
- A NEW BREED OF SERENE LUXURY @ LAKE COMO
- EUROPEAN OUTBOUND TRAVEL UP 2.5%
- HOTEL THAT MAKE EUROPEAN CLIENTS FEEL AT HOME
INNOVATIONS & TECHNOLOGIES
Editorial: TRAVEL & TOURISM INTELLIGENCE:
A DIFFERENT ANGLE OF ATTACK
At the recent ILTM show in Cannes, I had the chance to discuss at length with Virtuoso CEO & Chairman Matthew D. Upchurch. This was obviously interesting from several points of view. None the least was his clear explanation of the very “different” philosophy of his organisation – the essence of its success. Indeed, it’s a question of how to “process” intelligence (information) in the tourism sector.
In some way, at our very modest level, our own philosophy of “Information Intelligence” is along similar lines to this. Today, more than ever, there is too much information readily available to anyone at anytime. Access to the information is not a problem. Channelling it and understanding how to apply it is. Much like in the travel industry itself, the strength of a media such as this SMARTreport lies in having the right connections and sources, and knowing how and when to use them, with a rm understanding of how our readers want or need to use the information, so I would like to think we’re perhaps on a wavelength with Mr Upchurch! Virtuoso has the brilliant approach of understanding that the agent’s role is not to know everything about the places, but to get the right “intel” through an unparalleled network of in-the- eld contacts. We are thus proud today to spotlight the “man at the helm” of this organisation that has it “worked out”.
In this issue, we look back at an exceptional ILTM Cannes, bringing you key news and highlights. We also look at the increasingly lucrative high- end wedding tourism market, and in our regional spotlight, we look at developments in Europe.
Our innovations and technologies section spotlights the Internet of Things, and how this is changing the face of hospitality. We also examine the onset of artificial intelligence in the guestroom… All in all, we trust that the “information intelligence” in this issue will help guide you on your way to a brilliant 2017!
- Richard Barnes – Editor-in-Chief