THE EVOLUTION OF HOTEL SECURITY

Connectivity and mobility are new “keys”

Based in Stockholm, and part of the ASSA ABLOY family for more than 15 years, Christophe Sut oversees product management, marketing and key accounts for ASSA ABLOY Hospitality as Vice President of Business Development. We asked Christophe how the market for hotel security is evolving, and how his company fits into this scenario…

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Christophe Sut, ASSA ABLOY

As with the majority of hospitality operations, hotel security continues evolving to meet growing demands for enhanced convenience and faster service, as well as more advanced security technology. Today’s guests not only desire maximum efficiency and peace-of-mind when it comes to a hotel’s security access solutions, they also expect instant satisfaction and minimal disruption to their stay experience. To ensure that properties are equipped with the best solutions to these challenges, ASSA ABLOY Hospitality is committed to staying on top of market trends in order to create industry-leading innovations that guarantee a hotelier’s ability to keep pace with evolving guest preferences.

ASSA ABLOY Hospitality Mobile Access serves as the latest example of how our company leads the way in providing a streamlined and cost-effective solution to changes in industry needs. Always looking to the future when developing any product innovation, VingCard RFID door locks are designed to be fully compatible with ASSA ABLOY Hospitality Mobile Access, allowing any property that is already using these locks to effortlessly upgrade with minimal changes to hardware.

(…) SECURITY SYSTEMS MUST PROVIDE THE SORT OF INSTANT CONVENIENCE THAT GUESTS ARE BECOMING ACCUSTOMED TO, WITHOUT ENDANGERING GUEST SAFETY.

Is connectivity becoming important in hotel locking and security systems? How so?

Like most consumer- facing services, hotel locking and security systems have had to adapt to the overwhelming presence of smart devices that guests increasingly prefer to use when interacting with the world around them. For hotels, this means that security systems must provide the sort of instant convenience that guests are becoming accustomed to, without endangering guest safety. By leveraging guest connectivity using industry leading mobile-oriented solutions such as ASSA ABLOY Hospitality Mobile Access, hotels can ensure their ability to meet ever-increasing guest expectations, while enhancing security and creating additional revenue opportunities. Offering mobile functionality can also contribute to strengthening guest loyalty, with guests more likely to return if they see that the property is implementing systems that are intended to adapt to their evolving needs.